As per NSW Government regulations to keep everyone safe and to help us stay open for your pets, we are operating by a NON-CONTACT patient transfer therefore there will be no client access inside a Sydney Animal Hospital, so please;


STEP 1 –  Click  HERE  to make an appointment online




1.  Upon arrival please stay in your car (if parking is close by) or stop at the front door and CALL UP TO SPEAK to our team.   (Except our Inner West Stanmore Clients, please process to the front door and our team will advise you of the non-contact procedures on your arrival).


2.  Drop your pet with our team who will take your pet through to be assessed.  Only one person per pet, please wear your mask and always keep a safe social distance as per sqm rule.


3.  We ask you to please return to your car (if parked close by) or outside the hospital to WAIT while we assess your pet.


4.  We’ll call you to discuss your pet’s situation and the next steps.


5.  When your pet is ready to go home, our team will meet you at the door. Discharge instructions will be given by phone or email and bill finalized.


We thank you for your patients and co-operation.


Please note – If you have symptoms such as cough, fever or shortness of breath, have been directed by Government Authorities to self-isolate, are waiting Covid test results or have been in close contact with anyone who has, please inform our staff BEFORE arrival.


👨🏼‍⚕️ 👩‍💻We also do consultations over FaceTime or Zoom if needed.



Remember doggy walks are allowed during lockdown so what a great excuse to spend some quality time with the pooch!


The situation is changing rapidly so please keep an eye on our socials for changes to our operating procedures.


Stay safe, we are here if you need us, 7 days a week.


💙The Team at Sydney Animal Hospitals




More on COVID

Sydney Animal Hospitals would like to let you know that we are here for you and your pets. We are available as usual to keep your pets happy and healthy.

Keeping our pets well is very important at this difficult time. You can still access all your vital pet care and health requirements.

In response to recommended guidelines on social distancing Sydney Animal Hospitals has a non-contact protocol in place. When you arrive at your local Sydney Animal Hospital we will give you instructions on the procedure. We appreciate your help and co-operation at this time.


While we always have rigorous hygiene in our hospitals, we have implemented additional, precautionary measures to protect our pet owners and staff from COVID-19, by providing hand sanitizer at the entrance of all our hospitals, frequent disinfecting of all door handles, chairs and bench tops of all our waiting room and consulting rooms. All areas in public contact are disinfected continuously.


Please know that we are vigilantly monitoring the COVID-19 situation and that we will follow the advice and recommendations from expert health organisations and act accordingly.

The Government has announced strong social distancing guidelines. Sydney Animal Hospitals complies with these, enabling clients to access veterinary services.

The Government has also recently declared veterinary services as an essential service and indicated that we should continue to operate during the COVID19 crisis.

All services for your pet are now by appointment click here to make a booking.

If you require medications, parasite control, pet nutrition, pet food or any other over the counter service please come to your hospital during opening hours. We will ask that you do not enter the building and simply follow the instructions given on your arrival.


Click here to see more information about our SAH Covid-19 response options to see a Vet  



The safety and wellbeing of our pet owners and staff will always be Sydney Animal Hospitals top priority.

We thank you for your understanding and co-operation.


If you have any questions, please call your local Sydney Animal Hospitals on:


Newtown (02) 9519 4111
69-73 Erskineville Road Erskineville    Open Monday to Friday 7am-11pm Saturday & Sunday 7am-6pm


Inner West (02) 9516 1466
1A Northumberland Ave Stanmore    Open Monday to Friday 7am-8pm Saturday & Sunday 8am-6pm


Norwest (02) 8883 0411
Unit 8, 1-3 Celebration Dr Bella Vista    Open Monday to Friday 7am-9pm Saturday & Sunday 8am-6pm


Kellyville (02) 8883 0533
106 Windsor Rd Kellyville    Open Monday to Friday 7am-9pm  Saturday & Sunday 8am-6pm


Newport (02) 9997 4609
1 Palm Rd Newport    Open Monday to Sunday 7.30am-7pm


Avalon (02) 9918 0833
710 Barrenjoey Rd Avalon Beach    Open Monday to Friday 8am-7pm  Saturday 8.30am-4pm closed Sundays


#Coronavirus #Covid19 #COVIDSafe #EssentialService #OpenAsUsual #WeAreAllInThisTogether