Privacy Policy

Sydney Animal Hospitals is committed to protecting the information of its customers, thus ensuring your privacy is protected. This policy outlines the collection and use of customer information within our site, and the measures we have in place to secure your privacy.

The information we need and how it will be used

When you enquire about the Sydney Animal Hospitals services you may be asked to provide certain personal details, which include, name, telephone number, email and address.

These personal details will not be shared for marketing purposes.

Sydney Animal Hospitals is committed to protecting your privacy. We will never share the personal, private information (including but not limited to your name, address, telephone number or email) that you provide through the website.

Your information is used solely for our own purposes in ensuring we can provide you with an agreeable website experience. We are committed to protecting your personal information and will always handle your details with care.

We use software that analyses information and statistics, which in turn assists us to judge the effectiveness of our site. This information will not contain any details that can be used to identify you and the software will not capture any information about anyone visiting our site. These general statistics may be shared with a third party.

Security

The Internet is not a secure medium but Sydney Animal Hospitals takes every possible measure to protect your identity and details. We have in place the appropriate managerial, physical and electronic barriers protecting your personal details. These barriers safeguard your information by helping to prevent unauthorised access, and to maintain data security.

Cookies

A cookie is a message given to your Web browser by our Web server. Your browser will store the message in a small text file. The message is then sent back to our server each time you request a page from our site. The Sydney Animal Hospitals site uses cookies.

Your Agreement

In using the Sydney Animal Hospitals website you agree to the collection and use of information as outlined in this policy.

We may make changes to this policy. Any changes will be posted on the site itself. Continued use of the site on your behalf will be considered as agreement to any changes we have made.

1. Privacy Policy for Australia:

Sydney Animal Hospitals Privacy Policy

Last updated: September 21, 2023

Welcome to Sydney Animal Hospitals (“we,” “our,” or “us”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access our website or use our services. By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect:

We may collect the following types of information:

1.1 Personal Information:

Information that can identify you, such as your name, email address, postal address, phone number, or other identifiers.

1.2 Sensitive Information:

We may also collect sensitive information (e.g., health information or information about race or ethnicity) if required and permitted by law.

1.3 Non-Personal Information:

Information that does not personally identify you, including browser information, device type, and usage data.

2. How We Use Your Information:

We may use your information for various purposes, including:

2.1 Service Provision:

To provide the products, services, or information you request.

2.2 Communication:

To respond to your inquiries, send you updates, newsletters, or marketing communications (if you have opted in).

2.3 Analytics:

To analyze user interactions with our website and improve its functionality and user experience.

2.4 Legal Compliance:

To comply with applicable Australian laws, regulations, legal processes, and protect our rights or the rights of others.

3. Cookies and Tracking Technologies:

We may use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our website. You can manage your cookie preferences through your browser settings.

4. Data Transfers:

We may transfer your personal information to entities located outside of Australia. We will take reasonable steps to ensure that these recipients handle your data in compliance with Australian privacy laws.

5. Your Rights:

You have certain rights under Australian privacy laws, including the right to access, correct, or delete your personal information. You may contact us at marketing@sydneyanimalhospitals.com.au to exercise these rights.

6. Changes to this Privacy Policy:

We may update this Privacy Policy as needed to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website, and the date of the last update will be revised accordingly.

7. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at marketing@sydneyanimalhospitals.com.au.

2. Terms of Use for Australia:

Sydney Animal Hospitals Terms of Use

Last updated: September 21, 2023

Welcome to Sydney Animal Hospitals (“we,” “our,” or “us”). By accessing or using our website and services, you agree to comply with and be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.

1. User Conduct:

You agree to use our services only for lawful purposes and in a manner consistent with these Terms of Use. You may not engage in any of the following activities:

Violating any applicable Australian laws or regulations.
Infringing upon the intellectual property rights of others.
Uploading or transmitting malicious code, viruses, or harmful content.
Engaging in spam or other unsolicited communications.
Impersonating another person or entity.

2. Intellectual Property:

All content on our website, including text, images, graphics, logos, and software, is protected by intellectual property rights and is the property of Sydney Animal Hospitals or its licensors. You may not use, reproduce, modify, or distribute this content without our express written consent.

3. Limitation of Liability:

To the extent permitted by Australian law, Sydney Animal Hospitals and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our services.

4. Governing Law:

These Terms of Use are governed by the laws of Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the Australian courts.

5. Changes to Terms of Use:

We reserve the right to modify these Terms of Use at any time. Any changes will be posted on our website, and your continued use of our services constitutes your acceptance of these changes.

6. Contact Us:

If you have any questions or concerns about these Terms of Use, please contact us at marketing@sydneyanimalhospitals.com.au.